GoSailTee's Refund Policy
Returns
Because our products are made to order, we only accept returns or exchanges if your order arrives damaged, defective, misprinted, incorrect, or incomplete. Please submit a problem report within 30 days of the delivery date. If your order hasn’t arrived, the report should be submitted within 30 days of the estimated delivery date.
Purchased items must be Items must be unworn, in original condition with tags attached, in original packaging materials and must include a description of the issue and clear photos when applicable. After reviewing your claim, we may offer a replacement or refund where appropriate.
This policy is subject to any consumer rights and legal requirements that apply in your location. You can contacts us at admin@gosailtees.com or from out website https://gosailtees.com.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a minimum of 14 business days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@gosailtees.com.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.